Crisis Management Workshop Provides First-Hand Look at Crisis Preparedness and Response in East Africa

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Olive Group, a Constellis company and industry leader in crisis management, communications and response, delivered a crisis management workshop on September 12 in Nairobi, Kenya. The event focused on the risk and threats to operating successfully in East Africa; a review of lessons learned from the Olive Group assisted evacuations from Juba, South Sudan in July of this year; and best practice guidelines for evacuation planning. During the course of the afternoon, attendees were coached through decision-making desk top exercises, based on two different scenarios; an evacuation and a hostage taking attack at a hotel.

The workshop provided an interactive platform for Olive Group’s senior risk experts to share exclusive insight with the industry’s top professionals from the commerce and development sectors, members of diplomatic missions, and prominent Kenyan institutions. Mark Harris, Vice President Crisis Response Services, Rob Andrew, Senior Adviser and Response Consultant, and Tony Allport, Risk Management Consultant, conducted the workshop and gave attendees a deeper understanding and first-hand look into:

  • maintaining a resilient and dynamic security posture and mitigating emerging threats and risks while operating in East Africa and other regions confronted with fluid security environments.
  • providing emergency assistance during rapidly declining security situations in hostile environments. Olive Group shared their recent experience executing an assisted evacuation of over 70 clients from conflict-ridden Juba, South Sudan at the climax of the country’s intense fighting and violence.
  • our best practice guidelines and blueprint for emergency evacuation planning. Olive Group’s risk experts coached attendees through critical decision-making desktop exercises, based on two realistic scenarios: an emergency evacuation and a hostage-taking attack at a hotel.

At the conclusion of the exercises, attendees had the chance to exchange fresh ideas and new perspectives with other top risk and security professionals during an informal networking social. The event was held at the Villa Rosa Kempinski, and in spite of a short notice declaration of a national holiday in Kenya for the September 12, it was very well attended. Initial feedback indicated the event was well received by the attendees with one commenting “a very insightful and knowledgeable training”.

About Olive Group

Olive Group specializes in providing tailored workshops to clients around the globe to rehearse and train clients’ crisis and incident management teams in the successful resolution of incidents that could impact their operations. With over a decade of experience operating in East Africa, Olive Group maintains an intimate knowledge of the region’s economies, communities and cultures while delivering a vast resource capability and local partner network unmatched by any other. Olive Group currently has operations in Kenya, Mozambique, Tanzania, Somalia, and Ethiopia. From aviation security, risk management and life support to protective services, security consultancy and capacity development, Olive Group offers a wide range of capabilities to help clients operate safely and efficiently no matter where they are in the world.

To learn more about Olive Group, visit